Return & Refund Policy
3-Day Guarantee
Your order includes a 3-day satisfaction guarantee. Returns are accepted within 3 days of delivery provided the product is unused, sealed, and in original condition.
Not Eligible for Return or Refund
- Customized rackets
- Assembled rackets
Return Conditions
- Blades must be returned in a box with no scrapes or glue
- Rubbers must be sealed in original packaging
- Bags & accessories must be unused with original packaging and labels
Process
- Contact us at powerkraft@hotmail.com before returning any item
- We will share the return address for inspection
- Refunds are initiated after inspection and approval
- Payment gateways may take up to 3 business days to process the refund